Returns/Exchanges
BELLAROSE LLC does not provide return labels for exchanges & is not responsible for any shipping issues due to address input errors or USPS/UPS handling errors. If you experience any shipment issues , please file a claim with the specific carrier in regards to that item. We are not accepting returns at this time: only exchange or store credit.
Need to exchange? No worries! You may exchange items according to our policy below. SALE items may not be exchanged, and all orders outside of the US are FINAL SALE.
Exchanges
We are happy to assist with exchanges if you need a different size/color/item/etc. We have a simple 30 day policy. You can exchange your item within 30 days of purchase. From the date of purchase you have 30 days to request an exchange. For the exchange to take place you must ship back the items to us in the original condition received within that 30 day period from date of purchase. If the 30 day grace period has gone by we can no longer accept your exchange. All items must be returned in original condition (unworn, unwashed, and unaltered) with bag + all other tags attached, preferably in the original plastic bag in order to receive an exchange. All items are inspected for quality before shipment, therefore Items that are stained, ripped, torn, or worn will not be accepted for exchange. Items that do not meet these criteria or returned in un-saleable condition will not be accepted for exchange.
*Please note: If the item you want to exchange is sold out, you will be issued store credit
FOR ALL EXCHANGES PLEASE EMAIL livebellarose@gmail.com
Need more help? Please feel free to contact us at livebellarose@gmail.com with any additional questions.